Sigh. I'm getting rather tired of reporting massive Zenimax Online screw-ups, so I'll make this one fairly quick.
Today, Zenimax released version 1.1.2 of ESO, a patch that should have been absolutely nothing but good news for players. The patch includes dozens and dozens of fixes for ESO's most annoying issues. It also includes lots of upgrades to ESO's "veteran" level content, a new 4-person veteran dungeon, a new "trial" challenge for 12-person groups, nice upgrades and fixes to PvP, and lots and lots of other stuff. Combined with Zenimax's increasingly successful war on bots within the game -- in one session this week, I only saw one group of bots in four hours -- ESO should have been able to go into the busy Memorial Day gaming weekend in the U.S. in triumph.
Except for the fact that they also screwed up royally.
Not only is the patch a 25GB monster, but once that monster download is complete, many players are reporting that the in-game quest achievement system and tracking system for all the in-game's quests has a display bug. In short: you're no longer able to see what in-game quests you have completed. In any zone. Whether you have finished that zone or not. The devs insist that the bug is a display bug and the achievements are not lost. But if you're playing the game to quest, the game is essentially rendered unplayable for existing characters as they fight with blank quest journals.
Oh, but it gets better.
After a day of increasingly panicked devs in the forum thread on this disaster replying to player questions, they finally reluctantly revealed that they cannot back out this patch to fix the bug. Some players are reporting they are being told that repairing this problem is likely to take "at least two weeks." Whoops!
Anyway, expect this to break in the gaming press today. That's after Zenimax did a really big marketing push this week to promote this patch to the very same gaming press. Needless to say, a lot of players aren't happy and the business-killing R-word has started to appear in the various ESO fora... Sounds like it's time for another Zenimax apology. On a day that was supposed to be a triumph.